Our company staff and their families have implemented a plan to reduce the risk of infection with the aim of safeguarding you the customer and us.
The work that we do means in most cases we need to visit your premises where there are others that may or may not be affected by Covid-19.
Our aim as a service company is to thoughtfully and safely continue to provide services to you and to be recognised as a company that safeguards its customer's businesses and those who work within them.
From now on and until further notice we will be operating a COVID-19 SAFE company policy.
The guidelines for this company policy are as follows:
All of our staff will avoid any physical contact with other people in all circumstances.
Personal Protection Equipment
When necessary fresh disposable gloves will be worn during our visit. We will only visit if it is safe to do so.
I.e. If there has been an outbreak at the location we are scheduled to visit the visit will be cancelled until the outbreak is contained.
All surfaces touched during a visit by us will be wiped with antibacterial wipes immediately after the surface is made available again to you and is likely to be touched by your staff and other people within your business within 3 hours.
Masks are issued to all of our staff. We are recommending our staff to wear a mask at all times while working at a customer's location.
Whenever possible our staff will keep 2 meter away from other people.
Services Vehicles & Tools
Steering wheels, gear knobs, indicator and other steering control switches, seat belts, dash screens, buttons and handles and all tools our engineers use will be wiped each time before and after visiting you the customer.
You will not be required to touch screen to give a signature. Instead we will write the word covid-19 in the relevant signature boxes.
During visits we make to suppliers for parts and equipment our staff will wear gloves where required. Any surfaces of parts or equipment that we collected or returned to the supplier will be wiped. These surfaces will be where the Covid-19 virus could survive on the surface. Our staff will avoid contact with other people during their visits to suppliers.
Any of our staff that display the symptoms of covid-19 virus will be advised to self isolate themselves and anyone in the household for 14 days.