COVID-19 SAFE Coronavirus Company Policy

 
As you may know the covid-19 virus is attacking the uk and getting worse. The number of people with the virus is increasing greatly day by day. 
 
The uk Government is providing day to day updates for people and businesses via mainstream media.
 
Based on these updates we as a company and as individual and families have implemented a plan to reduce the risk of infection with the aim of safeguarding you the customer and our staff and families.
 
The work that we do means in most cases we need to visit your premises where there are others that may or may not be affected by Covid-19.
 
Our aim as a service company is to thoughtfully and safely continue to provide services to you and to be recognised as a company that safeguards its customer's businesses and those who work within them.
 
From now on and until further notice we will be operating a COVID-19 SAFE company policy.
 
The guidelines for this company policy are as follows:
 
All of our staff will avoid any physical contact with other people in all circumstances.
 

Personal Protection Equipment

Gloves
Fresh disposable gloves will be worn at all times each visit to any of our customer locations. This will be as long as it is safe to do so. I.e. it may not be safe to use rubber gloves while brazing.
 
All surfaces touched during a visit by us will be wiped with antibacterial wipes immediately after the surface is made available again to you and is likely to be touched by your staff and other people within your business within 3 hours. 
 
Masks
Masks will be issued to all of our staff. We are recommending our staff to wear a mask when they are in a place where there are many people in close physical contact to them and contact can not be avoid.
 
Whenever possible our staff will keep 1 meter away from other people.
 

Services Vehicles & Tools

Steering wheels, gear knobs, indicator and other steering control switches, seat belts, dash screens, buttons and handles and all tools our engineers use will be wiped each time before and after visiting you the customer.
 

Job Sheets

You will not be required to touch screen to give a signature. Instead we will write the word covid-19 in the relevant signature boxes.
 
Your paperwork that you may need us to complete will only be done while our staff are wearing fresh disposable gloves that are changed after the work has been completed.
 

Suppliers

During visits we make to suppliers for parts and equipment our staff will wear gloves. Any surfaces of parts or equipment that we collected or returned to the supplier will be wiped. These surfaces will be where the Covid-19 virus could survive for 2-3 hours on the surface. Our staff will avoid contact with other people during their visits to suppliers.
 

Self Isolation

Any of our staff that display the symptoms of covid-19 virus will be advised to self isolate themselves and anyone in the household for 14 days. 
 
 For covid-19 information and self isolation
 

The Company

The company will continue to provide services as normal; operating under the policy until we are requested or advised to do differently by authorities.
 

Social Distancing 

Our staff our being advised to follow Government advice regarding social distancing. This is generally avoiding being in all places where there is a higher risk of contracting covid-19.
 
Visit the government site for more information
 
We are recommending our staff to keep socially active digitally using Facetime, Whatsapp video calls and other apps as a safe way to keeping socially closer to others.
 
If you have any questions about our Covid-19 Safe company policy then please feel free to phone us or send an email using our contact form.
 
 
Repair Service
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Star Features

Experienced

Every day more and more customers rely on our experience

Skilled People

Skilled People

FGAS qualified engineers to repair any brand of aircon.

Quality

Genuine Parts

We use quality parts recommended by the manufacturer

Make a Saving

Value

We help businesses by saving them money on repairs

Air Conditioning Repair Services

Commercial air conditioning repair the same day*


Brands we Repair

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Freephone

Request a repair now

Phone 0800 865 4400

Phone 0800 865 4400

Let us fix the problem

Let us support you

Our air conditioning repair service helps you get back up and running as quickly as possible

Request an Engineer!

24Hr Round the Clock

7 days a week 24hrs a day, our breakdown repair service is on standby ready to help you

Aircon Specialists

Trained and professional engineers with experience of handling any problem

Parts

Service vans stocked with all the major components and a warehouse near to you fully stocked for immediate access 24hrs a day

What are Customers Say

"A great service, good response time and the engineer was knowledgeable and quick to diagnose the problem. Thank you for your company's support when our air conditioning system stopped working, we rely heavily on air conditioning especially as it heats our business premises. We would have no problem recommending your repair service"

Mark , IQ - Manchester

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Phone or email us

Tell us about the problem

Delivery

Book an engineer

We'll send an engineer to site the same or next day*

Air Conditioning

All working!

We arrive and repair your air conditioner to get you back up and running**